Cookie Policy

Last updated: February 5, 2026

This Cookie Policy explains how Epic Forms uses cookies and similar tracking technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.

2. How We Use Cookies

We use cookies for several purposes: • To enable certain functions of our website • To provide analytics and understand how you use our website • To store your preferences and settings • To improve your experience on our website • To deliver relevant content and advertisements We use both first-party cookies (set by Epic Forms) and third-party cookies (set by our partners and service providers).

3. Types of Cookies We Use

We categorize cookies into four main types based on their purpose. Below is a detailed explanation of each category and the specific cookies we use.

4. Essential Cookies

These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are required for the website to work. Examples include: • Session cookies for authentication • Security cookies to prevent fraud • Load balancing cookies for performance • Cookie consent preferences

5. Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website's structure and content. We use: • Google Analytics to analyze website traffic and user behavior • Internal analytics to track feature usage These cookies collect information such as: • Pages visited and time spent • Referring websites • Browser and device information • Approximate geographic location (country/city level)

6. Preference Cookies

These cookies allow our website to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages. Examples include: • Language preferences • Theme preferences (light/dark mode) • Form builder settings • Dashboard layout preferences

7. Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements. They are usually placed by advertising networks with the website operator's permission. We may use: • Google Ads remarketing cookies • Social media pixels (Facebook, LinkedIn, Twitter) These cookies help us: • Show you relevant ads on other websites • Measure the effectiveness of our advertising campaigns • Limit the number of times you see an ad You can opt out of marketing cookies through our cookie banner.

8. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and they are subject to their respective privacy policies. Third parties that may set cookies include: • Google (Analytics, Ads, reCAPTCHA) • Stripe (Payment processing) • Intercom (Customer support chat) • Social media platforms (sharing buttons) We encourage you to review the privacy and cookie policies of these third parties.

9. Managing Your Cookie Preferences

When you first visit our website, you will see a cookie banner that allows you to: • Accept all cookies • Reject non-essential cookies • Customize your cookie preferences You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer. Please note that restricting cookies may impact your experience on our website, as some features may not function properly without certain cookies.

10. Browser Cookie Settings

You can also control cookies through your browser settings. Most browsers allow you to: • See what cookies are stored and delete them • Block cookies from specific sites • Block all cookies • Delete all cookies when you close your browser Here are links to cookie management instructions for popular browsers: • Chrome: chrome://settings/cookies • Firefox: about:preferences#privacy • Safari: Preferences > Privacy • Edge: edge://settings/privacy Note: If you block all cookies, some websites may not work correctly.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this page periodically to stay informed about our use of cookies.

12. Contact Us

If you have any questions about our use of cookies, please contact us at: Epic Solutions Email: privacy@epicformbuilder.com Website: https://epicformbuilder.com